Use our emergency helpline 0330 175 5121 during opening hours if you are homeless, have nowhere to stay tonight, are worried about losing your home, or are at risk of harm or abuse in your home.

Use our online advice if you want a quick answer, want to know your housing rights, or want to find your next steps.

Our legal team can help you if you are eligible for Legal Aid, for example, if you need to go to court about a housing problem or to challenge a council’s homelessness decision. To speak to the legal team you will need to make an appointment. If you would like to make an appointment with the legal team in Bournemouth, please call 0344 515 1777 between the hours of 9:00am-5:00pm, Monday to Friday. Please note that this number is for new legal appointments only.