Connection is a round-the-clock helpline for people of all ages, anywhere in Dorset, who are experiencing mental health problems and need support.

The number – 0800 652 0190 – offers free 24/7 telephone access to mental health advice and support as part of Access Mental Health. You do not need to be known by our services, and can also phone for support and advice about a friend or family member experiencing poor mental health. Connection can also be accessed via NHS 111.

Staff are trained to support anyone who calls, regardless of the level of mental health crisis, and can signpost you to the most appropriate service which meets your needs. This may include directing you to our drop-in services provided at the Retreat (based in Bournemouth and Dorchester) or the Community Front Rooms (based in Bridport, Shaftesbury and Wareham).

Healthcare professionals can also contact Connection for help and signposting. The team will direct them as needed.